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HiLook NVR-104MH-C/4P(D) 4CH 4K PoE Network Video Recorder with 4 PoE Ports & 2TB HDD

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Original price $699.00
Original price $699.00 - Original price $699.00
Original price $699.00
Current price $455.00
$455.00 - $455.00
Current price $455.00
Availability:
in stock, ready to be shipped

Hikvision HiLook NVR-104MH-C/4P D Series 4 Channel 4K PoE Network Video Recorder with 2TB HDD

The HiLook NVR-104MH-C/4P(D) is a professional 4-channel 4K Network Video Recorder featuring four built-in Power over Ethernet (PoE) ports, intelligent Motion Detection 2.0, H.265+ video compression and high-resolution HDMI output.

Supplied by Civic Electronic with a 2TB surveillance hard drive included, this recorder provides a practical recording solution for residential and small commercial IP CCTV installations.

Developed by HiLook, a Hikvision security equipment brand, the NVR-104MH-C/4P(D) is designed for professional security installers, electricians and system integrators requiring reliable network video recording.

The recorder supports up to four compatible IP security cameras, making it suitable for monitoring homes, small businesses, retail premises, offices and workshops.

With four built-in PoE ports for its four recording channels, compatible PoE cameras can connect directly to the recorder without requiring a separate PoE switch.

Each compatible camera receives power and network data through a single Ethernet cable, simplifying CCTV system installation.

The recorder supports IEEE 802.3af/at PoE standards with a shared PoE power budget of up to 50W.

With support for IP cameras up to 8MP (4K) resolution, the NVR is suitable for high-definition CCTV systems requiring detailed surveillance footage.

The recorder supports popular camera resolutions including 4MP, 5MP, 6MP and 8MP, subject to camera compatibility and available recording bandwidth.

Its 4K HDMI output allows high-resolution monitoring through a compatible display, while the VGA output provides an additional local display connection.

The HDMI and VGA outputs support simultaneous video output, providing flexibility for local surveillance monitoring.

The NVR provides 40 Mbps incoming bandwidth and 80 Mbps outgoing bandwidth, supporting compatible multi-camera recording and network video transmission.

Advanced H.265+ video compression helps reduce surveillance storage requirements when supported by connected cameras.

This package includes a 2TB surveillance hard drive, providing recording storage for the initial CCTV installation.

The recorder includes one internal SATA hard drive interface supporting compatible surveillance HDDs up to 8TB.

Actual recording duration depends on camera count, resolution, frame rate, bitrate, compression settings and recording schedule.

The D Series supports Motion Detection 2.0, including NVR-based human and vehicle classification on one supported channel.

Compatible intelligent cameras can also provide supported camera-side detection events, including motion detection and selected video content analytics.

These intelligent features help installers configure more relevant security alerts and improve the efficiency of reviewing recorded footage.

The recorder supports four-channel synchronous playback, allowing operators to review recorded video from multiple cameras.

Its compact Mini 1U chassis is suitable for secure indoor installation where a space-efficient CCTV recording solution is required.

For Australian security professionals, the HiLook NVR-104MH-C/4P(D) with 2TB HDD offers a convenient combination of four recording channels, four PoE ports, 4K camera support, intelligent motion detection and included surveillance storage.

Important: This package includes one 2TB surveillance hard drive. The recorder supports one internal SATA HDD up to 8TB. IP cameras, network cables and monitors are not included unless specifically stated.

HiLook NVR-104MH-C/4P 4 Channel 4 PoE 4K NVR Three-Year Australian Warranty - Civic Electronic

Three-year Australian warranty applies to the NVR. The included 2TB surveillance hard drive carries a separate one-year warranty, subject to applicable terms.

Key Features

  • 4 IP Camera Channels: Supports up to four compatible network security cameras.
  • 4 Built-In PoE Ports: Direct PoE connection for every recording channel.
  • 2TB Surveillance HDD Included: Supplied with recording storage.
  • 8MP Camera Support: Compatible with supported 4K IP cameras.
  • 4K HDMI Output: High-resolution local CCTV monitoring.
  • 50W Total PoE Budget: Shared power capacity across four PoE interfaces.
  • IEEE 802.3af/at PoE: Supports compatible PoE and PoE+ cameras.
  • 40 Mbps Incoming Bandwidth: Supports compatible multi-camera recording.
  • 80 Mbps Outgoing Bandwidth: Supports network video transmission.
  • H.265+ Compression: Helps reduce surveillance storage requirements.
  • H.265 / H.264+ / H.264: Additional supported video compression formats.
  • Motion Detection 2.0: Intelligent motion analysis.
  • Human Classification: One channel of supported NVR-based analysis.
  • Vehicle Classification: One channel of supported NVR-based analysis.
  • Camera-Side VCA Integration: Supports compatible camera intelligent events.
  • 4-Channel Synchronous Playback: Review recordings from multiple cameras.
  • 1 SATA HDD Interface: Internal surveillance hard drive connection.
  • 8TB Maximum HDD Support: Supports one compatible HDD up to 8TB.
  • 4K HDMI Monitoring: Supports compatible 4K displays.
  • Simultaneous HDMI and VGA: Flexible local display connectivity.
  • Smart Search: Helps locate relevant recorded events.
  • Smart Playback: Supports efficient footage review.
  • RCA Audio Output: Supports compatible external audio equipment.
  • Two-Way Audio Interface: Supports compatible external audio configurations.
  • 10/100 Mbps LAN Interface: Dedicated network connection.
  • 2 USB 2.0 Ports: Supports compatible accessories and backup functions.
  • HiLookVision Support: Compatible network management and remote viewing.
  • HiLook Camera Compatibility: Designed for supported HiLook IP cameras.
  • Hikvision Camera Compatibility: Supports compatible Hikvision IP cameras.
  • 48V DC Power Supply: Uses a compatible power adapter.
  • Compact Mini 1U Chassis: Suitable for secure indoor installation.
  • Professional CCTV Applications: Designed for residential and small commercial systems.
  • 3-Year Australian NVR Warranty: Subject to applicable terms.

Technical Specifications

Model NVR-104MH-C/4P(D)
Brand HiLook by Hikvision
Product Series D Hardware Revision / C Series NVR
Product Type 4K PoE Network Video Recorder
IP Camera Channels 4
Built-In PoE Ports 4 × RJ45 10/100 Mbps
PoE Standard IEEE 802.3af/at
Total PoE Budget Up to 50W Shared
Maximum IP Camera Resolution 8MP (4K)
Supported Recording Resolutions 8MP / 6MP / 5MP / 4MP / 3MP / 1080p / UXGA / 720p / VGA and Supported Lower Resolutions
Incoming Bandwidth 40 Mbps
Outgoing Bandwidth 80 Mbps
Video Compression H.265+ / H.265 / H.264+ / H.264
Decoding Capacity Up to 1 × 8MP / 3 × 4MP / 6 × 1080p (D Revision Datasheet)
Synchronous Playback 4 Channels
Motion Detection 2.0 Supported
NVR-Based Human / Vehicle Analysis Up to 1 Channel
Camera-Based VCA Events Supported with Compatible Cameras
HDMI Output 1 × HDMI
Maximum HDMI Resolution 3840 × 2160 @ 30Hz
VGA Output 1 × VGA
Maximum VGA Resolution 1920 × 1080 @ 60Hz
HDMI / VGA Output Mode Simultaneous
Internal HDD Interfaces 1 × SATA
Maximum Supported HDD Capacity 8TB
HDD Included in This Package 1 × 2TB Surveillance HDD
Additional Internal HDD Bay No
Network Interface 1 × RJ45 10/100 Mbps
Remote Connections 16
Network Protocols TCP/IP, DHCP, IPv4, IPv6, DNS, DDNS, NTP, RTSP, SADP, SMTP, SNMP, NFS, iSCSI, ISUP, UPnP, HTTP, HTTPS
Audio Output 1 × RCA
Two-Way Audio Interface 1 × RCA
Audio Compression G.711ulaw / G.711alaw / G.722 / G.726
USB Interfaces 2 × USB 2.0
Power Supply 48V DC, 1.35A
Power Consumption Up to 10W Without HDD and PoE Load
Operating Temperature -10°C to +55°C
Operating Humidity 10% to 90%
Dimensions 265 × 225 × 48mm
Chassis Mini 1U
Weight Without HDD Up to 1kg
NVR Warranty 3 Years, Subject to Applicable Terms
Included HDD Warranty 1 Year, Subject to Applicable Terms

Detailed Features & Benefits

Four-Channel IP Camera Recording

The HiLook NVR-104MH-C/4P supports up to four compatible IP cameras, providing centralised surveillance recording for homes and small businesses.

Four Built-In PoE Camera Ports

Each recording channel has a corresponding physical PoE interface, allowing compatible cameras to connect directly to the recorder.

2TB Surveillance Hard Drive Included

This Civic Electronic package includes one 2TB surveillance HDD, providing storage for the initial CCTV installation.

Up to 8TB Internal Storage Support

The recorder includes one SATA interface supporting compatible surveillance hard drives up to 8TB. The included 2TB drive can be replaced with a supported higher-capacity drive if required.

50W Shared PoE Power Budget

The NVR provides a combined PoE power budget of up to 50W. Installers should verify the power requirements of connected cameras, particularly models with active deterrence or higher-power illumination.

IEEE 802.3af/at PoE Compatibility

The integrated ports support compatible IEEE 802.3af and IEEE 802.3at cameras, subject to available power limits.

4K IP Camera Recording

The recorder supports compatible cameras up to 8MP, allowing high-resolution surveillance recording.

4K HDMI Video Output

HDMI output supports 3840 × 2160 at 30Hz, providing detailed local CCTV monitoring through compatible displays.

40 Mbps Incoming Bandwidth

The NVR supports up to 40 Mbps of incoming camera data. The combined bitrates of connected cameras must remain within this limit.

80 Mbps Outgoing Bandwidth

Outgoing bandwidth of up to 80 Mbps supports compatible network video transmission and remote access.

H.265+ Video Compression

H.265+ compression helps optimise surveillance storage requirements when supported by connected cameras and recording settings.

Motion Detection 2.0

The D Series revision supports Motion Detection 2.0, providing intelligent motion analysis for supported security events.

Human Target Classification

One channel of NVR-based human classification is supported, helping distinguish relevant pedestrian activity from general movement.

Vehicle Target Classification

One channel of NVR-based vehicle classification supports relevant event monitoring for driveways, parking areas and entrances.

Compatible Camera-Side Analytics

The recorder can work with supported intelligent camera functions, including compatible motion, line-crossing and intrusion events.

Four-Channel Synchronous Playback

Operators can review recorded footage from up to four channels using the recorder's playback interface.

Smart Search Functionality

Smart search helps locate relevant security events within recorded footage.

Smart Playback

Smart playback supports more efficient review of selected surveillance recordings.

Simultaneous HDMI and VGA Output

HDMI and VGA outputs provide simultaneous local monitoring through compatible displays.

Video and Audio Stream Recording

The recorder supports compatible video and audio streams from supported network cameras.

HiLook and Hikvision Camera Compatibility

The NVR is designed for supported HiLook and Hikvision network cameras, subject to camera resolution, firmware and feature compatibility.

Remote CCTV Monitoring

Compatible network services and client software allow authorised users to access supported remote monitoring functions.

Compact Mini 1U Design

The space-efficient chassis is suitable for secure indoor installation with adequate ventilation.

Professional CCTV System Integration

The recorder is designed for professionally installed CCTV systems requiring correct camera configuration, PoE power planning and reliable surveillance storage.

Ideal Applications

  • Residential CCTV Systems: Recording up to four compatible IP cameras.
  • Home Security: Monitoring entrances, driveways and outdoor areas.
  • Small Businesses: Centralised recording with included HDD storage.
  • Retail Shops: Monitoring shopfronts and selected internal areas.
  • Offices: Recording entrances and common areas.
  • Workshops: Monitoring equipment and access points.
  • Small Warehouses: Surveillance of loading and storage areas.
  • Car Parks: Recording vehicle and pedestrian activity.
  • Commercial Entrances: Monitoring access points.
  • Professional CCTV Upgrades: Replacing older four-channel recorders.
  • 4K CCTV Systems: Recording compatible 8MP cameras.
  • Intelligent Security Systems: Using supported Motion Detection 2.0 functions.
  • Ready-to-Record NVR Packages: Installations requiring a recorder supplied with 2TB surveillance storage.

Compatibility & Installation

The HiLook NVR-104MH-C/4P(D) is designed for professional IP CCTV installations using compatible HiLook, Hikvision and supported third-party network cameras.

Recording Channels: Supports up to four compatible IP cameras.

Built-In PoE: Includes four physical PoE interfaces for direct camera connections.

PoE Standards: Supports IEEE 802.3af/at with a shared maximum power budget of 50W.

Camera Resolution: Supports compatible IP cameras up to 8MP.

4K Monitoring: HDMI output supports 3840 × 2160 at 30Hz.

Display Connections: HDMI and VGA provide simultaneous local video output.

Recording Bandwidth: Maximum incoming bandwidth is 40 Mbps. Combined camera bitrates must remain within supported limits.

Included Storage: This product configuration includes one 2TB surveillance hard drive.

Maximum Storage: The recorder supports one compatible SATA hard drive up to 8TB.

Recording Retention: Actual recording duration depends on camera count, resolution, frame rate, compression, bitrate and recording schedule.

Intelligent Detection: Motion Detection 2.0 supports one channel of NVR-based human and vehicle analysis on the D revision.

Camera-Side Detection: Additional supported intelligent events depend on camera compatibility and configuration.

Audio: Supports compatible camera audio streams and RCA audio interfaces.

Network Connection: Includes one 10/100 Mbps Ethernet interface.

Remote Access: Remote monitoring requires compatible software and appropriate network configuration.

Power: Uses a compatible 48V DC power supply.

Installation Environment: Install the recorder in a secure, dry and well-ventilated indoor location.

Professional Installation: Installation by a qualified security professional is recommended for camera setup, PoE load calculations, HDD configuration and recording settings.

Important: The recorder supports four IP camera recording channels, but its simultaneous high-resolution decoding capacity depends on resolution and available processing resources. Recording capacity and display decoding capacity are different specifications.

Package Contents

  • 1 × HiLook NVR-104MH-C/4P(D) 4-Channel 4-PoE 4K Network Video Recorder.
  • 1 × 2TB Surveillance Hard Drive Included.
  • Manufacturer-supplied standard power accessories and documentation, as applicable to the Australian package.

Important: IP cameras, Ethernet cables, HDMI/VGA cables, monitors, optional mounting accessories and installation services are not included unless specifically stated. The 2TB HDD is included in this advertised package.

Frequently Asked Questions

How many cameras does the HiLook NVR-104MH-C/4P support?

The recorder supports up to four compatible IP security cameras.

How many built-in PoE ports does this NVR have?

It includes four built-in PoE ports.

Does this NVR have a PoE port for every camera channel?

Yes. The recorder supports four camera channels and includes four physical PoE interfaces.

Does this product include a hard drive?

Yes. This Civic Electronic package includes one 2TB surveillance hard drive.

Is the included HDD 2TB or 8TB?

The included HDD is 2TB. The recorder supports a maximum internal HDD capacity of 8TB.

Can I upgrade the included 2TB HDD?

Yes. The included HDD can be replaced with a compatible surveillance drive up to the supported 8TB maximum.

Can I install a second hard drive?

No. The recorder has one internal SATA hard drive interface.

How long will the 2TB HDD record?

Recording duration depends on camera count, resolution, frame rate, bitrate, compression settings and recording schedule.

Can this NVR support 4K cameras?

Yes. It supports compatible 8MP 4K IP cameras.

What is the maximum supported camera resolution?

The recorder supports compatible IP cameras up to 8MP.

Does this recorder support 6MP cameras?

Yes. Compatible 6MP IP cameras are supported.

Does this recorder support 4MP cameras?

Yes. Compatible 4MP IP cameras are supported.

Does this NVR have a 4K HDMI output?

Yes. HDMI output supports 3840 × 2160 at 30Hz.

Does this recorder have VGA output?

Yes. It includes one VGA output.

Can HDMI and VGA operate simultaneously?

Yes. Simultaneous HDMI and VGA output is supported.

Can I display all four cameras at 4K simultaneously?

No. Although the recorder supports four camera channels, simultaneous high-resolution decoding is limited by its processing capacity.

What is the maximum incoming bandwidth?

The maximum incoming bandwidth is 40 Mbps.

What is the maximum outgoing bandwidth?

The maximum outgoing bandwidth is 80 Mbps.

What is the total PoE power budget?

The recorder provides a shared PoE budget of up to 50W.

Does this recorder support PoE+ cameras?

It supports IEEE 802.3af/at PoE standards. Individual camera power requirements must remain within the supported port and total power limits.

Do I need a separate PoE switch?

Not normally for four compatible cameras, provided their power requirements fit within the recorder's PoE budget.

Does this recorder support H.265+?

Yes. H.265+ compression is supported.

Does this NVR support Motion Detection 2.0?

Yes. Motion Detection 2.0 is supported.

Does this recorder support human detection?

Yes. The D revision supports one channel of NVR-based human target analysis.

Does this recorder support vehicle detection?

Yes. The D revision supports one channel of NVR-based vehicle target analysis.

Does this recorder support facial recognition?

Dedicated NVR-based facial recognition is not specified in the manufacturer's D revision datasheet.

Does this recorder support perimeter protection?

The recorder supports compatible camera-side intelligent events. Dedicated NVR-based perimeter protection is not specified for this model.

Does this recorder support four-channel playback?

Yes. It supports four-channel synchronous playback, subject to applicable decoding limits.

Can I use HiLook cameras with this recorder?

Yes. It is designed for compatible HiLook network security cameras.

Can I connect Hikvision cameras?

Yes. Compatible Hikvision IP cameras are supported.

Can I connect third-party IP cameras?

Compatible third-party network cameras may be supported. Confirm individual camera and protocol compatibility before ordering.

Does this recorder support audio recording?

Yes. It supports compatible video and audio streams.

Does this recorder have a two-way audio interface?

Yes. It includes an RCA interface for compatible two-way audio configurations.

Does this recorder have USB ports?

Yes. It includes two USB 2.0 interfaces.

Does this recorder support remote viewing?

Yes. Remote monitoring is available through compatible software and appropriately configured network services.

Is this NVR suitable for residential CCTV?

Yes. It is suitable for compatible residential surveillance systems requiring up to four IP cameras.

Is this NVR suitable for commercial CCTV?

Yes. It is suitable for compatible small commercial installations, including offices, shops and workshops.

Can this NVR be installed outdoors?

No. Install the recorder in a secure, dry and well-ventilated indoor location.

What warranty applies to the recorder?

Civic Electronic supplies eligible HiLook NVRs with a three-year Australian warranty, subject to applicable terms.

What warranty applies to the included 2TB HDD?

The included surveillance hard drive carries a separate one-year warranty, subject to applicable terms.

Why Buy from Civic Electronic?

Civic Electronic is an Australian professional security equipment wholesaler and an Authorised Hikvision Sales Partner and Hikvision Training Centre.

We supply genuine Australian HiLook and Hikvision security products to professional security installers, electricians and system integrators.

  • Genuine Australian HiLook and Hikvision Stock
  • Official Australian Warranty Support
  • Competitive Wholesale and Trade Pricing
  • Professional CCTV Product Selection Assistance
  • Fast Australia-Wide Delivery
  • Free Standard Shipping on Eligible Orders of $300 or More
  • 2-Hour Click & Collect from Rouse Hill, NSW, subject to stock confirmation
  • Professional Security Installer Support

For HiLook NVR selection, trade pricing, camera compatibility or surveillance storage assistance, contact Civic Electronic on 1300 024 842.

Official Hikvision Manufacturer Documentation

Review the official Hikvision HiLook NVR-104MH-C/4P(D) datasheet for detailed manufacturer specifications, including four IP camera channels, four built-in PoE ports, 50W PoE budget, 4K HDMI output, Motion Detection 2.0, 40 Mbps incoming bandwidth and support for one surveillance HDD up to 8TB.

Download Official Hikvision / HiLook NVR-104MH-C/4P(D) Datasheet (PDF)

View Official Hikvision Australia NVR-104MH-C/4P Product Page

Important: This Civic Electronic product package includes one 2TB surveillance HDD. The recorder supports one SATA hard drive up to 8TB. It provides four recording channels and four built-in PoE ports with a shared PoE power budget of 50W. The D revision supports one channel of NVR-based Motion Detection 2.0 human/vehicle analysis. Actual recording retention depends on the connected cameras and recording settings. The included HDD carries a separate warranty.

Genuine Product Assurance, We are officially an authorized reseller of Hikvision

Hikvision, Dahua, TP-Link and Ruijie Products are covered by a 3 year manufacturer warranty, except all Access Controls, Intercoms, Alarms, and Display Monitors are 2 year warranty, Hard Drive and any spare parts 12-month warranty.

Our warranty does not include damage due to incorrect fitting of parts or accessories, setup applications or products integration.

1. Free and Express Shipping

  • Free Standard Shipping applies to all orders valued at $300 or more.
  • Express Shipping is available for an additional $65 per order.

Please note that Express Shipping is not available for all postcodes. Customers are advised to confirm eligibility through the Australia Post Coverage link below before selecting the express shipping option. As shipping fees are passed directly to couriers, we are unable to refund shipping costs for postcodes not covered by the express delivery network:

Australia Post Coverage

2. Order Processing

  • Orders placed before 8:00 AM (Sydney time) on a business day may packed and dispatched the same day base on stock availability.
  • Orders are processed Monday to Friday, excluding weekends and public holidays.
  • Tracking information will be provided via email after 11:00 AM on the day the order is shipped.

All orders are dispatched using the most efficient postage method available to ensure timely delivery.

3. Delivery Timeframes

  • Express Shipping: Next business day delivery within the Australia Post Express Post Network Or Priority Shipping by other couriers for non covered Australia Post Areas (capital cities and major metropolitan areas, including Perth CBD only).
  • Regional Areas Express/Priority Shipping: Delivery may take between 2 to 5 business days, depending on location and courier service coverage.
  • Standard Shipping: Please allow up to 10 business days from dispatch.

If you have not received your order within 5 business days (express) or 10 business days (standard) after receiving your shipment tracking details, please contact us with your full name and order number so we can investigate your delivery status.
In most cases, a delivery attempt has been made and the parcel is awaiting collection at your nearest depot or collection point. Please check your email spam or junk folder for any courier notification emails.

4. Delivery Requirements and Limitations

  • All deliveries require a signature upon receipt.
  • Parcels will not be left unattended or with a “safe drop” unless specifically authorised in writing by the customer before dispatch.
  • If no authorised person is available to sign for the parcel at the time of delivery, a delivery card will be left, and your parcel will be transferred to the nearest depot or collection point for pickup.
  • We do not deliver to PO Boxes. Orders must be addressed to a valid physical delivery address within Australia.

Delivery times are estimates only and may vary due to courier schedules, regional service limitations, or other unforeseen circumstances. Once an order has been dispatched from our warehouse, it becomes the responsibility of the courier or postal service.

We are not liable for delays, loss, or damage that occur during transit, as these are beyond our control.
Any claims for loss or damage during delivery must be raised directly with the relevant courier company.

If an incorrect, incomplete, or undeliverable address (including PO Boxes) is provided, the customer will be responsible for all additional shipping charges incurred to resend the order.

5. Tracking Your Order

Once your order has been dispatched, you will receive an email containing a tracking number.
Customers are responsible for monitoring their delivery progress and liaising with the courier directly for updates or redelivery arrangements.

To ensure secure delivery, a signature is required upon receipt. The courier will not leave the parcel unattended under any circumstances. If delivery cannot be completed, a collection notice will be issued.

6. Additional Information

We strive to ensure timely and accurate delivery of all orders; however, as we are not a courier company, we cannot guarantee delivery times and are unable to intervene in courier operations once a parcel has been dispatched.
By placing an order, customers acknowledge and accept the above terms regarding shipping, delivery, and courier responsibility.

Price Beat Guarantee

At Civic Electronic, we are committed to offering genuine products at the most competitive prices in Australia. If you find a lower advertised price from an authorised
Australian seller, we won't just match it, we'll beat it.

How It Works

If you find a cheaper price, simply:

  1. Provide a link to the competitor's advertised product
  2. Confirm the seller is an authorised Australian reseller
  3. Submit your request before placing your order

Our team will verify the details and respond promptly.

Eligibility Requirements

To qualify for our Price Beat Guarantee, the following conditions must be met:

  • The competitor must be an authorised Australian reseller
  • The seller must operate as a legitimate Australian retail business
  • The item must be identical (same brand, model number and specifications)
  • The product must be brand new and currently in stock
  • The price must be publicly advertised (not a private quote or member-only offer)
  • The advertised price must include GST
  • Shipping costs must be included in the total comparison
  • The competitor must supply Australian warranty support

Exclusions

Our Price Beat Guarantee does not apply to:

  • Dropshippers or intermediary sellers who do not physically stock the product
  • Sellers operating without a verifiable Australian retail presence
  • Businesses with no registered retail location or identifiable trading address
  • Marketplace sellers (eBay, Amazon, etc.) unless officially authorised
  • Grey imports or overseas-based sellers Clearance, liquidation or closing-down sales
  • Refurbished, used or open-box items
  • Pricing errors or misprints
  • Bundle deals, bonus offers or cashback promotions
  • Trade, bulk or special contract pricing

Important Conditions

  • Price Beat requests must be approved prior to purchase
  • Approved offers are valid for 24 hours only
  • Civic Electronic reserves the right to verify reseller authorisation status
  • We reserve the right to decline requests that do not meet the above criteria
  • This policy may be modified or withdrawn at any time without notice

Why Buy From Civic Electronic?

  • 100% Genuine Products
  • Authorised Australian Reseller
  • Local Australian Warranty
  • Real Stock, Not Dropshipped
  • Expert Technical Support
  • Fast & Secure Dispatch