Moorgen T9 Pro Smart Door Lock – Face Recognition, Finger Vein, Video Intercom & Wi-Fi
The Moorgen T9 Pro Smart Door Lock is a premium intelligent entry solution combining biometric access, facial recognition, finger-vein recognition, video intercom, remote app access and multiple unlocking methods in a luxury push-pull smart lock.
Designed for premium homes, apartments and smart-home projects, the T9 Pro provides six unlocking methods: finger vein, facial recognition, mobile app, IC card, password and mechanical key. It can also integrate with the wider Moorgen smart-home ecosystem for video communication and smart-home interaction.
Key Features
- Premium Moorgen Smart Door Lock
- Facial Recognition
- Finger-Vein Biometric Recognition
- Built-In HD Camera
- 5-Inch Indoor Display
- Visual Door Intercom
- Remote Door Monitoring
- Wi-Fi Connectivity
- Moorgen App Support
- Six Unlocking Methods
- Finger Vein Unlocking
- Face Recognition Unlocking
- Mobile App Unlocking
- IC Card Unlocking
- PIN / Password Unlocking
- Mechanical Key Backup
- Virtual Password Protection
- Infrared Night Vision
- Loitering / Doorway Monitoring
- Child Lock
- Anti-Pinching Protection
- Smart-Home Integration
- Rechargeable Lithium Battery
- Supports Doors Approximately 40–120mm Thick
Six Ways to Unlock
The Moorgen T9 Pro provides multiple access methods, allowing different members of the household to use the method most convenient for them.
Unlocking options include:
- Finger-Vein Recognition
- Facial Recognition
- Moorgen App
- IC Card
- PIN / Password
- Mechanical Key
This makes the T9 Pro suitable for modern homes where convenient keyless entry is required without eliminating the security of a mechanical backup key.
Advanced Finger-Vein Recognition
Rather than relying only on a conventional fingerprint reader, the T9 Pro incorporates finger-vein biometric recognition using infrared technology.
Finger-vein technology identifies biometric characteristics beneath the surface of the finger, providing an alternative authentication method where conventional fingerprint recognition may be affected by surface conditions.
Facial Recognition
The T9 Pro also provides facial recognition for contactless entry.
The available specification lists capacity for up to 50 registered faces, allowing authorised users to unlock the door without presenting a card, entering a PIN or touching the lock.
Built-In Video Intercom
The T9 Pro combines a smart lock with visual door-intercom functionality.
Its integrated camera and indoor display allow users to see visitors at the entrance, adding another layer of convenience and security to the front door.
The system can also integrate with compatible Moorgen smart-home displays for multi-screen video intercom and remote unlocking functionality.
5-Inch Indoor Display
A 5-inch display on the internal lock panel provides a convenient view of visitors and activity outside the door.
This is particularly useful when occupants want to check who is outside without opening the door.
Remote Monitoring via Moorgen App
The Moorgen smart platform allows compatible configurations to provide remote interaction through the Moorgen mobile app.
Depending on configuration and network connectivity, users can access smart-lock and entrance functions remotely, providing additional convenience when away from home.
Infrared Night Vision
The T9 Pro incorporates infrared night-vision capability, helping the integrated camera monitor the entrance when ambient lighting is low.
This improves the usefulness of the visual intercom after dark and provides better visibility of visitors at the door.
Loitering Detection & Security Alerts
The T9 Pro includes intelligent entrance-security functions designed to provide greater awareness of activity around the front door.
Available features include doorway loitering capture and alerts following unsuccessful recognition attempts, providing an additional layer of entrance monitoring beyond conventional locking.
Virtual Password Protection
The virtual password function is designed to help protect the user's actual PIN when entering the password in the presence of another person.
This adds additional privacy when using PIN-based entry.
Child Lock & Anti-Pinching Protection
The T9 Pro incorporates family-oriented safety features including:
- Child Lock
- Anti-Pinching Strip
These features make the lock particularly suitable for premium residential installations where both intelligent access control and everyday usability are important.
Moorgen Smart Home Integration
One of the major advantages of the T9 Pro is its ability to form part of the wider Moorgen intelligent-home ecosystem.
Moorgen's smart-home platform includes smart panels, AI touchscreens, remote controls and other intelligent devices for integrated whole-home control.
Compatible Moorgen AI smart screens can also be linked with the T9 smart-lock platform to display visitors and provide remote door-unlocking functionality from within the home.
User Capacity
The available T9 Pro specifications provide:
- Face Capacity: Up to 50 Faces
- Total Opening User Capacity: Up to 300 Users across supported face, biometric, password and card credentials
This provides ample capacity for residential and larger smart-home applications.
Power & Battery
The T9 Pro uses a 7.4V 5000mAh rechargeable lithium battery according to currently available specifications.
This eliminates the requirement to permanently hard-wire operating power directly to the moving door leaf while providing rechargeable power for the lock's electronic and smart functions.
Specifications
- Model: Moorgen T9 Pro
- Product Type: Smart Door Lock
- Biometric Access: Finger Vein & Face Recognition
- Face Capacity: Up to 50
- Total User Capacity: Up to 300
- Card Access: IC Card
- PIN Access: Yes
- Mechanical Key: Yes
- Mobile App: Supported
- Camera: Built-In
- Indoor Display: 5-Inch
- Night Vision: Infrared
- Battery: 7.4V 5000mAh Lithium Battery
- Human Detection Distance: Approx. 0.5–0.7m
- Card Reading Distance: Approx. 0–40mm
- Operating Temperature: -10°C to 60°C
- Operating Humidity: 20%–93%
- Supported Door Thickness: Approx. 40–120mm
Ideal For
- Luxury Homes
- Smart Homes
- Apartments
- Penthouses
- New Home Builds
- Home Renovations
- Premium Residential Projects
- Smart Home Automation Projects
- Keyless Entry Applications
- Moorgen Smart Home Systems
Benefits
- Multiple keyless entry methods
- Advanced finger-vein biometric access
- Contactless facial recognition
- Built-in video intercom
- 5-inch internal viewing screen
- Infrared night vision
- Remote smart functionality
- Virtual password protection
- Up to 300-user capacity
- Rechargeable lithium battery
- Mechanical backup key
- Integration with compatible Moorgen smart-home products
- Premium all-in-one entrance solution
The Moorgen T9 Pro Smart Door Lock combines smart access control, biometric authentication and video intercom functionality in one premium entrance solution.
With facial recognition, finger-vein recognition, app access, IC card, PIN and mechanical key unlocking, together with a built-in camera, 5-inch display, infrared night vision and Moorgen smart-home integration, the T9 Pro is particularly suited to premium residential and integrated smart-home projects.
Genuine Product Assurance, We are officially an authorized reseller of Hikvision
Hikvision, Dahua, TP-Link and Ruijie Products are covered by a 3 year manufacturer warranty, except all Access Controls, Intercoms, Alarms, and Display Monitors are 2 year warranty, Hard Drive and any spare parts 12-month warranty.
Our warranty does not include damage due to incorrect fitting of parts or accessories, setup applications or products integration.
1. Free and Express Shipping
- Free Standard Shipping applies to all orders valued at $300 or more.
- Express Shipping is available for an additional $65 per order.
Please note that Express Shipping is not available for all postcodes. Customers are advised to confirm eligibility through the Australia Post Coverage link below before selecting the express shipping option. As shipping fees are passed directly to couriers, we are unable to refund shipping costs for postcodes not covered by the express delivery network:
2. Order Processing
- Orders placed before 8:00 AM (Sydney time) on a business day may packed and dispatched the same day base on stock availability.
- Orders are processed Monday to Friday, excluding weekends and public holidays.
- Tracking information will be provided via email after 11:00 AM on the day the order is shipped.
All orders are dispatched using the most efficient postage method available to ensure timely delivery.
3. Delivery Timeframes
- Express Shipping: Next business day delivery within the Australia Post Express Post Network Or Priority Shipping by other couriers for non covered Australia Post Areas (capital cities and major metropolitan areas, including Perth CBD only).
- Regional Areas Express/Priority Shipping: Delivery may take between 2 to 5 business days, depending on location and courier service coverage.
- Standard Shipping: Please allow up to 10 business days from dispatch.
If you have not received your order within 5 business days (express) or 10 business days (standard) after receiving your shipment tracking details, please contact us with your full name and order number so we can investigate your delivery status.
In most cases, a delivery attempt has been made and the parcel is awaiting collection at your nearest depot or collection point. Please check your email spam or junk folder for any courier notification emails.
4. Delivery Requirements and Limitations
- All deliveries require a signature upon receipt.
- Parcels will not be left unattended or with a “safe drop” unless specifically authorised in writing by the customer before dispatch.
- If no authorised person is available to sign for the parcel at the time of delivery, a delivery card will be left, and your parcel will be transferred to the nearest depot or collection point for pickup.
- We do not deliver to PO Boxes. Orders must be addressed to a valid physical delivery address within Australia.
Delivery times are estimates only and may vary due to courier schedules, regional service limitations, or other unforeseen circumstances. Once an order has been dispatched from our warehouse, it becomes the responsibility of the courier or postal service.
We are not liable for delays, loss, or damage that occur during transit, as these are beyond our control.
Any claims for loss or damage during delivery must be raised directly with the relevant courier company.
If an incorrect, incomplete, or undeliverable address (including PO Boxes) is provided, the customer will be responsible for all additional shipping charges incurred to resend the order.
5. Tracking Your Order
Once your order has been dispatched, you will receive an email containing a tracking number.
Customers are responsible for monitoring their delivery progress and liaising with the courier directly for updates or redelivery arrangements.
To ensure secure delivery, a signature is required upon receipt. The courier will not leave the parcel unattended under any circumstances. If delivery cannot be completed, a collection notice will be issued.
6. Additional Information
We strive to ensure timely and accurate delivery of all orders; however, as we are not a courier company, we cannot guarantee delivery times and are unable to intervene in courier operations once a parcel has been dispatched.
By placing an order, customers acknowledge and accept the above terms regarding shipping, delivery, and courier responsibility.
Price Beat Guarantee
At Civic Electronic, we are committed to offering genuine products at the most competitive prices in Australia. If you find a lower advertised price from an authorised
Australian seller, we won't just match it, we'll beat it.
How It Works
If you find a cheaper price, simply:
- Provide a link to the competitor's advertised product
- Confirm the seller is an authorised Australian reseller
- Submit your request before placing your order
Our team will verify the details and respond promptly.
Eligibility Requirements
To qualify for our Price Beat Guarantee, the following conditions must be met:
- The competitor must be an authorised Australian reseller
- The seller must operate as a legitimate Australian retail business
- The item must be identical (same brand, model number and specifications)
- The product must be brand new and currently in stock
- The price must be publicly advertised (not a private quote or member-only offer)
- The advertised price must include GST
- Shipping costs must be included in the total comparison
- The competitor must supply Australian warranty support
Exclusions
Our Price Beat Guarantee does not apply to:
- Dropshippers or intermediary sellers who do not physically stock the product
- Sellers operating without a verifiable Australian retail presence
- Businesses with no registered retail location or identifiable trading address
- Marketplace sellers (eBay, Amazon, etc.) unless officially authorised
- Grey imports or overseas-based sellers Clearance, liquidation or closing-down sales
- Refurbished, used or open-box items
- Pricing errors or misprints
- Bundle deals, bonus offers or cashback promotions
- Trade, bulk or special contract pricing
Important Conditions
- Price Beat requests must be approved prior to purchase
- Approved offers are valid for 24 hours only
- Civic Electronic reserves the right to verify reseller authorisation status
- We reserve the right to decline requests that do not meet the above criteria
- This policy may be modified or withdrawn at any time without notice
Why Buy From Civic Electronic?
- 100% Genuine Products
- Authorised Australian Reseller
- Local Australian Warranty
- Real Stock, Not Dropshipped
- Expert Technical Support
- Fast & Secure Dispatch
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